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Good advice
- Write the most important thing first. Dates and names make the case easier to find.
- Stick to what happened. You can write how it felt.
- Keep a copy and write down when you sent it.
- You can get help writing: the patient office in your region, free legal aid, Lev (80 38 08 88) or a support person from Danske Patienter (33 41 47 57).
- If it's urgent, complain later. Help first: urgent help and advice.